Order Acceptance and Restrictions
We retain the right to decline any order you place with us. At our sole discretion, we have the authority to limit or cancel the quantities of baggage products purchased per individual, per household, or per order.
These restrictions extend to orders placed through the same customer account, using the same credit card, or having the same billing and/or shipping address. In the event that we modify or cancel an order, we will make reasonable efforts to notify you by reaching out to the email address, billing address, or phone number provided when the order was initially placed.
We also reserve the right to restrict or prohibit orders that, based on our sole judgment, seem to be placed by dealers, resellers, or distributors of baggage products.
Account and Purchase Information
You agree to furnish current, complete, and accurate purchase and account details for all baggage product purchases made at our store. It is your responsibility to promptly update your account information, including your email address, credit card numbers, and expiration dates. This ensures that we can efficiently process your transactions and contact you when necessary regarding your baggage orders.
Returns and Refunds
For comprehensive information regarding returns and refunds of our baggage products, please carefully review our [Returns and Refund Policy](insert link if applicable). This policy outlines the procedures and conditions for returning or obtaining a refund for your purchased baggage items.
Contact Information
Should you have any questions, concerns, or inquiries related to your baggage orders or our terms and conditions, please do not hesitate to get in touch with us.
- Address: Room 205, No. 157, Shanting Hougeli, Xiang’an District, Xiamen, Fujian Province
- Telephone: +86 15060397825
- Email: [email protected]
Working Hours and Response Time
Our working hours are from Monday to Friday, 08:00 – 17:00 (UTC+8). On business days, we are committed to responding to your inquiries within 24 hours. We strive to provide prompt and efficient customer service to ensure your satisfaction with our baggage products and services.